Terms of Service for Coaching Program

These Terms of Service (“Terms”) constitute a legal agreement between you (referred to as “Participant” or “you”) and Insights to Action Inc. (referred to as “Company,” “we,” or “us”), collectively referred to as the “Parties.” By participating in the coaching program offered by the Company, you agree to be bound by these Terms. Please read them carefully.

Program Description:

1.1 The Company offers a coaching program (referred to as the “Program”) designed to provide coaching and guidance to participants in achieving their personal and professional goals. The Program may include online modules, coaching sessions, and access to program materials.


2.1 To participate in the Program, you must be at least 18 years old and have the legal capacity to enter into a contract. By enrolling in the Program, you represent and warrant that you meet these eligibility requirements.

Participant Responsibilities

3.1 Commitment: As a participant in the Program, you are responsible for fully committing to the Program and actively engaging in the provided materials, exercises, and coaching sessions.

3.2 Personal Responsibility: You understand and acknowledge that the success of the Program is dependent on your own efforts, commitment, and personal responsibility. The Company does not guarantee any specific results or outcomes, and your progress and results are solely your responsibility.

3.3 You acknowledge that the Program does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that the Program is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Participant’s exclusive responsibility to seek such independent professional guidance as needed.  If you are currently under the care of a mental health professional, it is recommended that you promptly inform the mental health care provider of the nature and extent of the relationship agreed upon by you and the Company.

Program Fees:

4.1 In consideration for the Program, you agree to pay the applicable program fees as outlined in the program materials or as communicated to you by the Company. All fees are non-refundable unless otherwise stated in the Program materials or as agreed upon in writing by the Company.

Session Expiry

5.1 All sessions must be utilized nine (9) months from the first payment of the Program. If a session is not scheduled and attended prior to this, it will expire and be forfeited. You are responsible for managing the session schedule and tracking the expiration period. No refunds or credits will be provided for expired sessions. Any session cancellations or rescheduling are subject to mutual availability and agreement. The Session Expiry can only be extended or modified through a written agreement by both parties.

Intellectual Property:

6.1 All materials, including but not limited to videos, documents, audios, worksheets, and other resources provided to you as part of the Program, are owned or licensed by the Company and are protected by intellectual property laws. You agree not to reproduce, modify, distribute, or create derivative works based on the Program materials without prior written permission from the Company.


7.1 Confidentiality: You acknowledge and agree to maintain the confidentiality of any proprietary or confidential information shared by the Company during the Program. You shall not disclose or use such information for personal gain or in any manner that may harm the Company.

Disclaimer of Guarantees:

8.1 The Company does not guarantee any specific results or outcomes from participating in the Program. Your success in achieving your goals depends on your individual effort, commitment, and circumstances. The Program is provided on an “as is” basis without any warranties, express or implied.

Limitation of Liability:

9.1 To the maximum extent permitted by law, the Company and its owner, Katy Mcfee, shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the Program or these Terms, including but not limited to loss of profits, data, or opportunities.


10.1 The Company reserves the right to terminate your participation in the Program at any time for violation of these Terms, disruptive behavior, or any other reason deemed appropriate by the Company.

Governing Law:

11.1 These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where the Company is registered.

Entire Agreement:

12.1 These Terms constitute the entire agreement between you and the Company regarding the Program and supersede any prior agreements or understandings, whether written or oral.

By enrolling in the Program, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.

The Company can be contacted about these Terms of Services through email to:  admin@insightstoactioncc.com

PO Box 21003

Ottawa RPO Ottawa South, ON, K1S 5N1

Updated: June 20, 2023